Privacy policy
Effective Date: April, 10th, 2026
At da Redolence, we respect your privacy and value your trust. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, place an order, join our waitlist, contact us, or otherwise interact with our brand.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
This website is operated by da Redolence (“da Redolence,” “we,” “us,” or “our”).
If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:
Email: help@daredolence.com
Business Name: da Redolence
2. Information We Collect
We may collect personal information that you provide directly to us, information collected automatically through your use of the website, and information received from service providers or partners.
Information you provide directly
We may collect:
• your name
• email address
• phone number
• shipping address
• billing address
• payment-related details
• order history
• account login details
• waitlist or form submissions
• customer service messages
• reviews, comments, photos, or other content you submit
Information collected automatically
When you use our website, we may automatically collect:
• IP address
• browser type
• device type
• operating system
• pages viewed
• time spent on pages
• referring website
• ad interaction data
• cookie and similar tracking data
Information from third parties
We may receive information from:
• payment processors
• shipping and fulfillment providers
• ecommerce platform providers
• analytics providers
• advertising and marketing partners
• fraud prevention and security vendors
3. How We Use Your Information
We may use your information to:
• process and fulfill orders
• provide shipping, returns, exchanges, and customer support
• communicate with you about orders, updates, or requests
• send marketing emails or texts where permitted
• manage your waitlist or VIP access
• improve our website, products, and customer experience
• personalize content, offers, and advertising
• detect fraud, abuse, or suspicious activity
• comply with legal obligations
• enforce our policies, terms, and brand protections
4. Cookies and Similar Technologies
We and certain third parties may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, analyze traffic, and measure advertising performance.
These technologies may help us:
• keep the website functioning properly
• understand how visitors use our site
• improve user experience
• measure campaign performance
• show more relevant advertising
Depending on your location, you may have the ability to manage cookie preferences or opt out of certain tracking technologies through your browser settings, consent banner, or applicable privacy tools. Businesses selling online are commonly expected to explain their privacy practices clearly, and some state privacy laws require opt-out mechanisms for certain targeted advertising or “sale/sharing” activities.
5. Marketing Communications
If you sign up for our emails, SMS, waitlist, or promotional messages, we may send you updates about launches, offers, product news, and brand content.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. You may also contact us to opt out of promotional communications.
Please note that even if you opt out of marketing, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, or support responses.
6. How We Share Information
We do not sell your personal information for cash in the ordinary sense of the term.
However, we may share personal information with trusted service providers and partners as needed to run our business, including:
• ecommerce platform providers
• payment processors
• shipping and fulfillment partners
• email and SMS platforms
• analytics providers
• advertising platforms
• security and fraud prevention providers
• legal, accounting, or compliance advisors
We may also share information:
• if required by law, subpoena, or legal process
• to protect our rights, customers, systems, or business
• in connection with a business transfer, merger, sale, or restructuring
Under some privacy laws, certain advertising-related data sharing may be considered “sharing” or a “sale” even if no money changes hands, so your policy and opt-out choices should reflect your actual setup.
7. Payment Information
Payments are processed through third-party payment providers. We do not store your full payment card details on our own servers unless expressly stated and secured by our payment partners.
Payment providers handle your payment information according to their own privacy and security practices.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
• provide our products and services
• resolve disputes
• enforce agreements
• comply with legal obligations
• protect against fraud or misuse
When personal information is no longer reasonably needed, we may delete, anonymize, or securely store it as required by law.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. The FTC advises businesses to map what personal data they hold, limit access, and implement practical security measures based on how the data flows through the business.
That said, no internet transmission or storage system can be guaranteed to be completely secure. For that reason, we cannot promise absolute security.
10. Your Privacy Rights
Depending on where you live, you may have privacy rights regarding your personal information.
These rights may include the right to:
• know what personal information we collect
• access the personal information we hold about you
• request correction of inaccurate information
• request deletion of personal information, subject to exceptions
• opt out of certain targeted advertising or sharing activities
• not be discriminated against for exercising privacy rights
For example, California’s CCPA gives California consumers rights to know, delete, correct, opt out of certain sale/sharing of personal information, and receive equal service for exercising those rights.
To submit a privacy request, contact us at privacy@daredolence.com or help@daredolence.com
We may need to verify your identity before processing certain requests.
11. California Privacy Notice
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related California privacy laws.
Subject to legal limitations, California consumers may request:
• access to categories and specific pieces of personal information
• deletion of personal information
• correction of inaccurate personal information
• information about categories of personal information collected, disclosed, sold, or shared
• the right to opt out of the sale or sharing of personal information
• non-discriminatory treatment for exercising privacy rights
If your store uses targeted advertising, retargeting pixels, or certain cross-site advertising tools, you may also need a “Do Not Sell or Share My Personal Information” link or equivalent control, depending on your setup. Shopify specifically notes merchants may need opt-out tools depending on applicable state privacy laws and store configuration.
12. Children’s Privacy
Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
13. Third-Party Links and Services
Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy, security, or content practices of those third parties.
Your use of third-party services is subject to their own policies and terms.
14. International Visitors
If you access our website from outside the country where our business operates, your information may be transferred to, stored in, and processed in countries where privacy laws may differ from those in your jurisdiction.
By using our website, you understand and acknowledge this possibility, subject to applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website features, service providers, or legal requirements.
When we do, we will post the updated version on this page and revise the Effective Date above. California’s privacy guidance says privacy policies should be kept current, and Shopify also recommends merchants regularly review and update their privacy settings and policy to reflect actual practices.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact us:
Email: privacy@daredolence.com
Support Email: help@daredolence.com
Business Name: da Redolence
Thank you for trusting da Redolence. Together, we can create a more positive, sustainable, and inspiring future.